Frequently Asked Questions

About Expert Resume Writing Services

What services does Expert Resume Writing Services offer?


Professional resume and cover letter writing services, LinkedIn profile writing and design, and job search assistance services.




Are you professional writers?


Yes. We are professional resume and cover letter writers with many years of experience.




Why should I hire Expert Resume Writing Services?


Because we offer a promise to treat you how we would like to be treated. You will receive flawless documents with compelling, engaging content and eye-catching formatting. Additionally, your documents will be optimized for ATS as well as human reviewers. And, we will work and communicate with you until you are completely satisfied with your resume, cover letter or LinkedIn profile.




Do you run resumes through the applicant tracking system (ATS) when you finish them?


We will run our final version of your resume through program similar to the ATS to be scanned for relevancy to be sure it scores well. Experts agree that 80% or above is a score that should place your resume in the top resume results, and we work to make your score 85% or more.




Do you have a Money Back Guarantee?


No. All sales are final. However, we stand by our work and confidence that we will provide you with a top-quality resume suitable for assisting in a successful job search and will collaborate with you on as many revisions as necessary to get your resume to your satisfaction. We have been finalizing resumes between 1-3 iterations consistently and customers have been pleased and happy with the results (see our reviews). Thank you!





Placing and Order

What do I need to give you after I make my payment?


We will need a copy of any existing documents you have like a resume or cover letter that you've used in the past, or the name of your LinkedIn. If you are starting completely from scratch, we will craft your documents only from the notes we take from speaking with you.




What level do I choose when ordering my resume?


EXECUTIVE LEVEL RESUME: For C-level executives, entrepreneurs, attorneys, physicians, etc. Please see the Executive page for additional job titles that fall under this category. You need a resume with strong focus on your professionalism, confidence, EQ, problem-solving ability, and strategic savviness. We will ensure your resume covers these important areas. We will also strategically develop your resume content to highlight your experience and achievements in a way that shows key results from competecies such as your leadership, managerial, negotiating, and decision-making abilities, to name a few. Whatever is unique to you, we will ask you targeted questions to drill down to what makes you stand out, and we will use that to craft the finest resume for your next career move. MID-CAREER LEVEL RESUME: For for non-executive, non-entrepreneurial workers who have experience in the workforce, up to supervisors and managers. Please see the Mid-career page for additional job titles that fall under this category. This includes all industries. You need a resume that focuses on your core skills, training and experience in a way that highlights best what you bring to the table. Your resume should show how you have grown professionally and market you accordingly for the best outcome in your job search. ENTRY LEVEL RESUME: For recent graduates or students close to graduating and are needing to land that first job.You have some experience but have only been in the workforce up to 2 years. You need a resume that highlights your potential by focusing on strengths in other areas besides job experience like academic achievements or any training or skills you have, volunteer service, artistic talents, success with other occupations (e.g., babysitter, dog walker, caregiver, etc.).




In what file formats will I receive my resume and cover letter?


You may have your order delivered in a Word document, PDF and/or electronic via your email.




Do you give discounts?


Yes. We periodically do discounts and price promotions.




Do you have any samples?


Yes. You can view resume and cover letter samples here.




Is my credit/debit card information safe?


Your payment is completely secured by PayPal. We do not see your card information.




What are your prices?


Pricing is tiered according to service needed and discount applied. You can see price details by clicking on the Pricing tab on the home page.





The Process

What exactly is your process?


  1. When you decide which level to purchase just click to order.
  2. Then, click "ADD TO CART". You can then add another product to your cart or you can click "VIEW CART" to continue.
  3. The monthly discount should already be applied or you may enter a promo code if you have one.
  4. Then, you click the yellow "Check out with PayPal" button (you do not need a payment account). You can either pay with PayPal or a credit or debit card.
  5. Once you have made your payment, return to the website and upload any documents you have on the "GET STARTED" page. This could be a current resume or cover letter, etc. Also, fill in your contact information.
  6. We will then contact you via telephone and have a chat with you about your needs. We will also ask you targeted questions to get the information necessary to craft your best resume and cover letter. And, we will keep communication open throughout the project.
  7. Then, just relax and we will send you a first draft in 4-7 days. At which time, you can give your feedback on any changes you would like to make and we will do unlimited revisions (up to 30 days) until you are satisfied.




How many revisions can I have on my order? And are they free?


Unlimited. We will work with you and do unlimited free revisions until you are completely satisfied with the result. Please note that this is for up to 30 days that we will do unlimited revisions. After the 30 days, additional payment will be needed for revisions.




Do you give refunds?


Our refund policy is that all sales are final. We do not give refunds, but we will ensure that your resume, cover letter or LinkedIn profile is flawless and that you are satisfied with it. We want only happy customers and are very good at what we do and we absolutely love what we do, so it is highly unlikely that you will be dissatisifed with our work.




I filled out the form, so do you still need me to upload my resume and other documents?


Yes, absolutely! We need all the information available so that we can craft the finest resume, cover letter and LinkedIn profile for you.




How can I get a question answered that's not in your FAQ?


Feel free to give us a call or send us an email.